See what’s shapingbeauty demandbefore the market moves.
From viral ingredients to rising complaints, Purples analyses millions of reviews, competitor launches and market signals to give you a 360° view of your category — and clear recommendations to act on.
Customers are asking for a lighter, fragrance-free version for sensitive skin.320+ mentions this month
Top pain pointsToo richFragranceCauses redness
Top positive driversSoothes skinLightweight textureVisible results
Illustrative example
Product innovation
Product Innovation
Turn consumer signals into validated product concepts. Spot unmet needs, analyse ingredients, claims and formats, and benchmark innovation pipelines to create products that win.
Ingredient trendsWhite space analysisConcept validationCompetitor launchesExample use caseA new hydrating serum concept
Signal
Rising demand for barrier-repair serums with lightweight textures on TikTok and reviews.
Action
We analyse top ingredients, claims and formats, and identify a white space: fast-absorbing, fragrance-free serums for sensitive skin.
Impact
You get a validated concept with key claims, ingredients and benchmark examples to bring to market faster.
White space opportunityHigh demand for lightweight, fragrance-free serums for sensitive skin.
Consumer feedback“Lightweight, no fragrance and feels great on sensitive skin. Finally a serum that hydrates without irritation.”Sephora review • 2 days ago
Top unmet needsFragrance-freeFast absorptionSuitable for sensitive skinNon-comedogenic
Grow in the right channels,with the right products.
Track performance, spot new opportunities and understand what drives growth across all your channels — from your D2C site to marketplaces and retail partners.
Channel performanceRetail executionAssortment optimisationPricing insightsExample use caseExpanding a skincare line in new retail channels
1. We monitor
Sales, visibility, reviews and competitor activity across D2C, marketplaces and retail partners.
2. We analyse
Identify high-potential channels, winning products and growth drivers, with evidence from the market.
3. We recommend
Get clear, prioritised actions to optimise your assortment, pricing and channel strategy.
4. You decide
Review, adapt and implement the best opportunities for sustainable growth.
There’s a growing demand for lightweight, non-greasy SPF for oily skin.
What shoppers sayFinally an SPF that doesn’t feel heavy or greasy!
LightweightNon-greasyOily skin
Trend over time ↗ +68%
JanFebMarAprMayJun
Recommended actions
1Highlight the lightweight texture in your next campaign
2Showcase real customer reviews about the non-greasy feel
3Prioritise this claim for upcoming product launches
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For product teams
Hear what shoppers say about texture, fit, taste and packaging.
Rank friction points by how often they come up
Compare your formula or fit with rivals
Catch packaging and quality issues early
Brief R&D with the shoppers’ own words
23%Reviews mentioning packaging
4.1 → 4.6Rating after a fix
Top 5Friction points per product
Product issue AI insightSend to R&D
Pump failures drive 12% of negative reviews on the serum.
What shoppers sayThe pump stopped working after two weeks.
PumpLeaksPackaging
Mentions over time ↗ +41%
JanFebMarAprMayJun
Recommended actions
1Send the supplier report with the 41 verbatims attached
2Add a usage note to the product page
3Re-check the mentions in four weeks
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For e-commerce teams
Fix the listing before the rating moves.
Spot complaint clusters by product and marketplace
Keep listings and claims consistent across retailers
Reply to shoppers in your voice, ready to approve
Watch rating and conversion week by week
+18%Product-page conversion
−71%Negative reviews on a fixed issue
12Listings checked every day
Listing opportunity AI insightUpdate listing
Shoppers search for “fragrance-free”, but the listing never says it.
What shoppers sayTook me ages to find out it’s actually fragrance-free.
Fragrance-freeSensitive skinSearch
Searches over time ↗ +62%
JanFebMarAprMayJun
Recommended actions
1Update the product page title and bullets
2Reply to the nine shoppers who asked
3Add the claim to the Sephora listing
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For sales and wholesale teams
Walk into every meeting with the shelf data.
Find new doors and score them by fit
Benchmark your sell-through story against rivals
Draft outreach with the evidence attached
Track competitor launches by retailer
38New doors found and scored
2xFaster pitch preparation
Top 10Retailers by fit
New door AI insightDraft outreach
Ulta shoppers ask for a clean, lightweight SPF that your range already covers.
What shoppers sayWish Ulta carried something like this.
UltaClean SPFRange gap
Mentions over time ↗ +54%
JanFebMarAprMayJun
Recommended actions
1Draft the Ulta outreach with the evidence attached
2Add the three best-fit doors to this week’s brief
3Prepare the sell-through one-pager
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For founders and directors
Three moves a week, with a yes or a no.
One brief with the decisions that need you
Every number linked to the reviews behind it
Approve, edit or decline from your chat
Track the impact of what you approved
10 minMost days
3Prioritised moves a week
100%Approved before anything ships
This week’s move AI insightApprove
Approve the pump fix: reply to 12 shoppers and send the supplier report.
What shoppers sayFinally someone answered about the pump.
High impactTwo actionsReady to approve
Rating over time ↗ +0.5
JanFebMarAprMayJun
Recommended actions
1Approve the shopper replies
2Approve the supplier report
3Review next week’s brief
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What we monitor
The beauty market never stops. Neither do we.
From product reviews and competitor launches to emerging trends and regulatory requirements, Purples connects millions of market signals to give you a clearer, more complete view of the beauty industry.
Across the webReviews, social conversations, articles, competitor launches and more.
Structured and standardisedEnriched with product attributes, ingredients, categories and market metadata.
Global and regulatoryMapped to local regulations and claims in key markets.
Products & competitors
New launches, SKUs, positioning and market share.
+12Knew products tracked/month
Consumer voices
Reviews, ratings, Q&A, social conversations and creator content.
Love the texture, finally a serum that doesn’t feel heavy.
TextureAbsorption
My skin feels stronger since using it!
Sensitive skinBarrier repair
Trends & innovations
Emerging ingredients, claims, formats and white spaces.
Update claims and review texture-related feedback before publishing.
View full analysis
Rising complaints3
Rival pressure4
High potential8
Weak page content6
Ready to publish18
Dormant5
Auto-sorted by
All products41
Needs setup2
Rising complaints3
Rival pressure4
High potential8
Ready to publish18
Dormant5
Where it moves your numbers
Six places a beauty shopper decides, tracked at product level.
No outcome figures are promised here. Results are re-measured every month and shared with each client's agreement.
Star rating
Protects rating and conversion
Product page
Lifts page conversion
Claims compliance
Fewer takedowns and rewrites under pressure
Rival gap
Earlier moves on positioning
Review density
Builds trust and ranking
Ingredient risk
Lead time instead of recall
How it starts
From a 30-minute demo to a shared brief.
No data project, no new tool to learn. One call with our team, then a regular brief and a short list of approvals.
Day one
A 30-minute demo
Purples on a category like yours, hard questions answered.
Week one
30-minute setup
Products, shades, rival set and markets. Read-only by default.
From then on
Your brief and approvals
Suggested moves and one real customer quote. Each draft waits for you.
Every month
Re-measure and scale
Every shipped fix re-measured. Then a second marketplace or retailer.
Questions, answered straight
What beauty founders ask first.
Which beauty categories do you cover?
Five: skincare, haircare, makeup, fragrance and bodycare, across 100+ subcategories. We are deepest in skincare, colour cosmetics, haircare and fragrance. Any Amazon marketplace; claims rulebooks for the UK, EU, US and Canada.
Does the compliance check replace my lawyer?
No. Every result says so: guidance, not legal sign-off. It scores each page out of 100 against the UK, EU, US and Canadian rulebooks, cites the rule behind every finding and stores the rulebook version.
Do you publish changes to my Amazon listing?
No. Listing copy is drafted and checked for you to paste into your marketplace. Publishing goes to your own store or channels, only after you approve. Monitoring never needs approval; sending always does.
How many products and markets can you handle?
The Portfolio was tested on a 317-product UK range, with about six markets per brand and a rival set per product and market. Bulk research runs up to 25 products at once.
How fast are the analyses?
Answers and the Quick Benchmark are instant. A product deep analysis takes about 1.5 minutes, a whole-brand check about 2.5, a competitor scan about 4 and a language audit about 7.
See Purples on a beauty range like yours.
Book a 30-minute demo: your category's complaint drivers, rivals and claims, and the fixes Purples drafts for them.